Refund Policy

Refund Policy

Thank you for shopping with us! We hope you love your purchase. However, if you're not completely satisfied, we're here to help.

1. Returns:

• We accept returns within 2 days from the date of delivery.

• To be eligible for a return, the item must be unused and in the same condition that you received it, along with the original packaging.

• Certain types of items, like perishable goods, custom products, and personal care items, cannot be returned.

2. Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

• Please allow 30 days for your refund to be reflected in your account.

3. Exchanges:

• If you would like to exchange your item for a different size, color, or style, please contact us within 2 days of receiving your order.

• Exchanges are subject to product availability.

4. Shipping Costs:

• If the return is a result of our error (e.g., incorrect item shipped), we will cover the return shipping costs.

• If you are returning an item for any other reason, you will be responsible for the return shipping costs.

5. Non-Refundable Items:

• Gift cards

• Downloadable software products

• Custom or personalized items

6. How to Initiate a Return:

To initiate a return, please contact us at [email protected] with the following details:

• Order number

• Reason for return

• Item(s) you are returning

We will provide instructions on how to return the item.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at [email protected]. We will provide a replacement or issue a full refund depending on the situation.

8. Changes to the Policy:

We reserve the right to update or change our refund policy at any time. Please check this page periodically for any updates.